A comprehensive and collaborative resource focused on developing faculty and staff who desire to bring the best of who they are to every situation.


As innovative leaders in the Professional and Organizational Development field, we strive to enhance the overall educational mission of the institution through an evolving learning community that supports faculty and staff.

About the PDC

In keeping with the university’s motto, Pro Humanitate – for humanity, the Professional Development Center endeavors to advance a progressive, values-aligned model of leadership that is grounded in a deep understanding and belief in human potential. Through learning opportunities, organization development consulting, and coaching, we strive to cultivate a culture of excellence, engagement, and character that supports personal growth and actualization and optimizes organizational health and performance.

The PDC is a collective resource between the Human Resources Department and the Office of the Provost. To support its wide-reaching University constituents, a committee consisting of faculty, staff, and administrators was formed to centralize, identify, and support diverse professional development needs. A list of the current committee members can be found below the staff descriptions.


Melissa Clodfelter, Ph.D., PCC | Assistant Vice President, Faculty & Staff Experience

Melissa joined the PDC team in January 2011, and was named Assistant Vice President of Faculty & Staff Experience in January 2021.  She provides leadership and strategic direction for the Professional Development Center, Campus Engagement, and Recruiting teams. Her expertise includes executive and leadership coaching and coach training, organizational development and design, and dialogue facilitation.

Prior to her work with the PDC she was Director of Career Services and Vocational Coaching at the WFU School of Divinity and Coordinator of Coaching for The Center for Congregational Health, Inc. In both of these organizations, Melissa focused on the development of individuals and organizations.

Melissa holds certifications from the International Coach Federation (PCC) and the Center for Credentialing Education (BCC). She is also certified in the Intercultural Developmental Inventory (IDI), MBTI, and FourSight Thinking Profile. Melissa completed her PhD in Educational Leadership and Cultural Foundations at The University of North Carolina at Greensboro. Her dissertation topic was, “Using Coaching as a Social Justice Tool.”


Missy Campbell, SPHR, SHRM-SCP | Manager, Faculty & Staff Experience

Missy joined WFU and the PDC/HR team in June 2019.  Her expertise is in learning & development, organizational development, talent management, and employee relations.

Prior to joining WFU, she was employed in the private business sector and has over 20 years of experience in the human resource function.  In her most recent role as Director of Human Resources, Missy focused on ensuring all employees were educated on the technology and staffing changes faced within the organization.  She was also instrumental in implementing a new learning management system, performance management system and a leadership development program.

Missy holds a Senior Professional Human Resources Certification from HRCI and a Senior Certified Professional Certification from SHRM.  She is also currently a part-time Coach with WW, where she facilitates workshops and coaches members towards their wellness goals.


Crystal Jones, M.S. | Learning & Development Specialist, Faculty & Staff Experience

Crystal Jones, united with Wake Forest University`s Professional Development Center in September of 2022, as the Learning and Development Specialist. Prior to joining the PDC at WFU, her initial affiliation was with the Office of Civic and Community Engagement as an AmeriCorps VISTA in August of 2021.

Her philosophy is “do what you can when you can,” which she considers to be her sole purpose and ties auspiciously to her professional endeavor of servicing those who service others. Crystal is a documentation, organization, and annotation expert, who has conducted state-wide research to properly create, archive, and innovatively implement electronic document management systems for numerous companies and government organizations. Subsequently, she conducts data analysis for the improvement of systems, human capital, tracking, and overall operational functions.

Crystal earned a master`s degree in Higher Education Administration, and a graduate certificate in Academic Advising, from Florida International University where she was awarded the Academy of Leaders, Global Learning and the Excellence in Civic Distinction Medallions. In her free time, she likes to cook, explore nature, and learn something new.

Advisory Board

Member Department Affiliation
Shaun Elliott Office of Diversity and Inclusion Staff Member
Bridget Marrs Environmental Health & Safety Staff Member
Annelda McGinn University Advancement Staff Member
Wesley Todd Residence Life and Housing Staff Member
Kris Shelton School of Business Staff Member
Kristi Verbeke Teaching and Learning Center Staff Member
Amy Willard Personal & Career Development Staff Member
Tracy Mills-Howell Information Systems Staff Member
Jim Settle Staff Advisory Council Staff Member